Simple, Fair Pricing

Melbourne Computer Repair Pricing

No hidden fees, no call-out charges, no minimum hours. You only pay for the time actually spent on your problem — billed every 15 minutes. Free phone consultation always included.

✓ No Call-Out Fee ✓ No Minimum Charge ✓ Billed Per 15 Minutes ✓ No Fix, No Fee

📱 Remote Support

$20/15min

Phone & screen share — any device

No travel time — instant start
Software issues, virus removal
Email setup, settings, slowness
Available same day
Australia-wide

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🏠 Onsite Home Visit

$30/15min

We come to you — most popular

No call-out fee — ever
Hardware + software repairs
We bring tools and common parts
Same-day available
Melbourne West, North & Inner

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Typical Job Costs

Every job is different — here are realistic cost ranges based on our most common call-outs across Melbourne.

Job Type	Typical Duration	Est. Cost
Virus & malware removal	45–90 min	$90–$180
Slow computer fix / tune-up	30–60 min	$60–$120
New computer setup	60–120 min	$120–$240
Wi-Fi setup / troubleshooting	30–60 min	$60–$120
Screen replacement (laptop)	60–90 min + parts	$150–$350
Battery replacement (laptop)	30–60 min + parts	$120–$250
Data recovery (basic)	60–120 min	$120–$240
Email setup (all devices)	30–45 min	$60–$90
Printer setup (wireless)	30–45 min	$60–$90
Windows reinstall (clean)	60–90 min	$120–$180
Smart home setup	60–120 min	$120–$240
Business IT support (hourly)	60 min	$120

* Estimates for onsite visits at $30/15min. Prices may vary based on complexity. Parts (screens, batteries, SSDs) are charged at cost — always quoted upfront. Remote support at $20/15min is cheaper for eligible jobs.

🛡

No Fix, No Fee

Can't solve your problem? You pay absolutely nothing. Zero.

✓

14-Day Guarantee

Same issue returns within 14 days? We fix it again free of charge.

💬

Free Phone Quote

Call us first — free phone consultation, honest upfront estimate.

Pricing Questions Answered

Is there a call-out fee?+

No — we never charge a call-out fee. You only pay for the time we actually spend working on your problem, billed in 15-minute increments.

What if you can't fix my problem?+

You pay nothing. Our No Fix, No Fee guarantee means if we can't resolve your issue, the visit is completely free.

How long does a typical repair take?+

Most common repairs — virus removal, slow computer fix, Wi-Fi setup, new computer setup — take 30–90 minutes. We'll give you a realistic estimate when you call.

Do I need to bring my computer anywhere?+

No. We come to your home or office anywhere across Melbourne's western, northern and inner suburbs. You never need to carry your computer anywhere.

Is remote support available?+

Yes — for software issues, virus removal, email setup and similar problems, remote support is often faster. Remote support is billed at $20/15min. We'll tell you on the phone which approach suits your problem best.

What payment methods do you accept?+

Cash, credit card and bank transfer all accepted. Payment is due after the job is completed and you're satisfied.

Is the 14-day guarantee included?+

Yes, on all work. If the same issue returns within 14 days of our visit, we fix it again at no charge.

Do you repair all brands?+

Yes — HP, Dell, Lenovo, ASUS, Acer, Apple MacBook, iMac, Samsung, MSI and custom builds. All brands, all models.

Get a Free Phone Quote

Call us, describe your problem, and we'll give you an honest cost estimate before booking anything.

📞 +61 499 468 971 Book Online →